OT warning, bee in my bonnet

On Sun, 24 Jul 2005 15:26:07 GMT, "nana2b"
wrote:

My DD is divorced and took back her maiden name. Even if she remarries she
will not change her name again,but maybe add a hyphen. As in all things
these days name changes require proof. No prob, except for some changes that
require proof are ridiculous. For example, she wanted to change her AAA
card back and they wanted a copy of the divorce decree. None of their
business so she cancelled them. Her cel phone account is still in her
married name, but all the checks to pay it are in her maiden name. They
won't change it either. When the contract is up,she is out of there.

People are just too nosy these days. Linda

Sasha has a microchip in her neck because she doesn't wear a flea
collar or tag or anything (house cat) so if she ever does get out and
lost... how will we identify her? I just realized that I hadn't
updated her information when we moved, so I called to change the
address. Yes, they could confirm her number over the phone and change
the address she is registered at, but they could not change my name
back to Gibson. Erm, why? Because anyone could be calling in about
this cat. Nevermind that she is *my* cat, I am the one calling, I am
the one with all the details... I mean, this is a cat, not a child or
medical records. They wanted a letter to confirm that I really did
change my name back. *Sigh*
When the new details arrived at the flat, they were in the name of
Gibson. Looks like someone just gave in on that one.


-- Jo in Scotland

Jo, we will sleep well tonight, confident that we have heard everything. I
am just totally astounded. They could change her address but could not
change your name? Hmmmpf! Indeed. Not worth kicking and screaming about,
I guess, but way past ridiculous. Polly


"Johanna Gibson" Sasha has a microchip in her neck because she doesn't
wear a flea
collar or tag or anything (house cat) so if she ever does get out and
lost... how will we identify her? I just realized that I hadn't
updated her information when we moved, so I called to change the
address. Yes, they could confirm her number over the phone and change
the address she is registered at, but they could not change my name
back to Gibson. Erm, why? Because anyone could be calling in about
this cat. Nevermind that she is *my* cat, I am the one calling, I am
the one with all the details... I mean, this is a cat, not a child or
medical records. They wanted a letter to confirm that I really did
change my name back. *Sigh*
When the new details arrived at the flat, they were in the name of
Gibson. Looks like someone just gave in on that one.

I'd change clinics.

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"NightMist" wrote in message
...

I think our local clinic does everything in their power to charge for
an office visit, and then charge and charge again.
My mom sent me a note saying they had found a bloodclotting
abnormailty in my brother, and that my sister had also tested
positive, so I should get a screening for this so I knew if my kids
should be tested.
So, I call the clinic to see if I need an appointment. I make an
appointment and go to it. I see only some kind of assistant, she says
she will give the information to the PA I saw last, and that they will
either mail me the lab order, or fax it to the hospital and call me.
Yesterday I get a letter that says, We tried to call you [liar liar
pants on fire!] but couldn't reach you by phone. Please call and
make an appointment with Doctor X as lab orders cannot be issued
without an examination.
So why didn't they just schedule me for an appointment with Dr. X in
the first place?

NightMist


On Fri, 22 Jul 2005 19:20:56 GMT, "pewter"
wrote:

Isn't that a normal procedure, stacking up the rooms and then having
overflow in the waiting room? Way before the HIPPA thing, we were living
in
Kansas, and one of my kids needed a procedure done at the doctor's office.
I took off work (which cost me wages), drove 10 miles to the small town
where we lived, 10 miles back to the town to see the doctor. When we got
to
the office, the procedure was to stop at the desk, check in, and receive a
filled out form with information on it...all which I did. Then we waited.
And waited. And waited. A girl came out and was straightening out the
magazine piles, and asked if I was waiting for someone. I said "Yes, to
see
Dr. C...." She blanched and went back into the netherworld of the clinic,
came back and told me that he and his staff had all left for the day.
Another trip back home, had to take another afternoon off work and repeat
the same steps...this time I got right in. They didn't charge for the
office call (big deal).

"Roberta" wrote in message
. ..
On Fri, 22 Jul 2005 08:08:24 -0700, Anne in CA
wrote:

Polly Esther wrote:
I am about to show you my worst side. Maybe not. Please just let me
ask for
your feelings on a situation. You are in a doctor's office. You
wait
two
hours. You fill out a mountain of papers for information that could
easily
have been obtained from the documents already on file. You are not
feeling
very well.
Then this cutsey-poo person pops her head from the doorway where
patients who haven't managed to die of old age or aggravation in the
waiting
room finally get to go sit in yet another room for an hour. The
ultimate
insult: She yells, " Polly!"
If it's not a terrible burden, I like to be called Mrs. Esther by
total
strangers. I am also okay with being addressed as Her Highness, Miss
America, 1917 and "Honey, where did you put the . . . ?"
Does this lazy familiarity gall anyone else with its rudeness?
just
wondering. Polly



So, when you finally get in to see "Doctor" (as in "Doctor will see you
now"...) use his or her name, preferably in a cutesy diminutive (Bobby
instead of Robert or Roberta). Pause one or two beats and say ever so
sweetly, "I'm just trying to fit in with the extreme informality that
your front office uses." Try to work in a cutesy version of the
receptionist's name too. Throw in as many honey, sweetie and dearies as
you can too.

On the other matter, mention the length of your wait when you finally
do
get in to see Doctor Bobby. If more people mentioned this to the
doctor,
then "Doctor" might someday tighten up the office staff. As the wife of
a physician and having worked front office for a dentist, I know that
it
*is* possible to have a well-run practice with people waiting on
average
no more than 30 minutes. Less than 20 minute waits, of course, are more
a matter of luck than good planning.


Unfortunatly it isn't always the office staff at fault. I worked for
a Doctor a few years ago (first as the receptionist and then in the
insurance) It was positivly the biggest nightmare ever. He made us
schedual appointments every 5 minutes, took anyone that walked in off
the street (emergnacy or not), if someone was late for their
appointment (no matter how late) Just add em right in to the list...I
don't think anyone ever got to see the doctor in less than an hour.
and he would stuff the rooms...6 of 'em. So you wait in the waiting
room forever and there could be 5 people ahead of you in the rooms
once you get there. It's just the tip of the iceberg as to what was
wrong with that place - but it was BAD.

Roberta (in VA)



--
"To repeat what others have said, requires education; to challenge
it, requires brains." -Mary Pettibone Poole

You go girl!!

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"Ginger in CA" wrote in message
ups.com...
The first time I met my current dr, he walked in and Introduced himself
"Good afternoon, Ginger, it's a pleasure to meet you, I'm Dr. XXXXX."

I innocently (yeah, right VBEG) looked at him and replied, "Good
afternoon, John, it's a pleasure to meet you, also. A couple of my
co-workers have you as their primary care dr, and speak highly of you!"


Y'know, we've gotten along famously. Even when he sent in his intern to
explain something to me - the intern has another language than English
as her native language, and had difficulty relaying what he wanted me
to know, let alone how to pronounce my name. So, i opened the exam room
door, flagged him down in the hall and asked him just what it was he
wanted me to know.

Ginger in CA
gee, subtle must not be in my personality.......

I always thought it was just plain wrong that the woman has to jump thru
hoops to get a new social security card whenever they married - not to
mention a bijillion other things have to be changed due to name change. It
is not required by law for a woman to carry her husbands name - only custom.

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"Johanna Gibson" wrote in message
...
On Sun, 24 Jul 2005 15:26:07 GMT, "nana2b"
wrote:

My DD is divorced and took back her maiden name. Even if she remarries
she
will not change her name again,but maybe add a hyphen. As in all things
these days name changes require proof. No prob, except for some changes
that
require proof are ridiculous. For example, she wanted to change her AAA
card back and they wanted a copy of the divorce decree. None of their
business so she cancelled them. Her cel phone account is still in her
married name, but all the checks to pay it are in her maiden name. They
won't change it either. When the contract is up,she is out of there.

People are just too nosy these days. Linda

Sasha has a microchip in her neck because she doesn't wear a flea
collar or tag or anything (house cat) so if she ever does get out and
lost... how will we identify her? I just realized that I hadn't
updated her information when we moved, so I called to change the
address. Yes, they could confirm her number over the phone and change
the address she is registered at, but they could not change my name
back to Gibson. Erm, why? Because anyone could be calling in about
this cat. Nevermind that she is *my* cat, I am the one calling, I am
the one with all the details... I mean, this is a cat, not a child or
medical records. They wanted a letter to confirm that I really did
change my name back. *Sigh*
When the new details arrived at the flat, they were in the name of
Gibson. Looks like someone just gave in on that one.


-- Jo in Scotland

Here, my Doc (both at the GP and the local hospital) seem to use first
name last name when calling in patients.

What gets me (and then I get them) is when ordering something (or
signing up for something) on the phone, and they ask "Is that Miss or
Mrs?" - Then I always say "Actually, it is Dr". Anyways, that is what is
on the credit card I'm probably about to bill the something to, so why
not? After that, I hear this usually quite young person trying to get
around dr, a funnily spelt 1st name, and a surname that they seem to
find just too long. I tend to just look at it as entertaining.

Only at work am I _really_ picky with people about getting my surname
right. And yet, people spell it wrong all the time - grrrr!


Hanne in London

Polly Esther wrote:
Oh, please do it, at least one time. Think to yourself, "that one was for
Polly," and smile big for me.
"DrQuilter" wrote in message
...

Yeah, I don't like it either. Like when the doctor tells me "Hi Marissa, I
am Dr. X" I feel like saying "To you, I am Dr. Vignali, OK?". Even if they
are 'using' their profession in those circumstances, I don't want to be
talked down to...

My name is Julia and I've been called Julie by many people most of my
life. It seems like up until a few years ago most people weren't
familiar with the name Julia. I don't mind answering to the name and
have even used it myself when answering the phone at work because my
last name begins with A and Julia A***** gets to be a mouthful. But I
have always written my name Julia and I don't like to see it spelled Julie.

Julia in MN
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The clinic here has signs by the check-in desks saying that if you
haven't been called within 30 minutes to check back in with the desk.
They are usually pretty good about letting you know if something comes
up and they are running behind. They also use both first and last names
when calling for patients, though once you are face-to-face, they
usually use first names. It generally doesn't bother me, especially when
it is a doctor or nurse that I see regularly, though I can understand
why it would bother some people. It seems to me that it would be
appropriate for them to use Mr/Mrs/Miss unless asked to do something
different.

Julia in MN
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On Fri, 22 Jul 2005 20:38:50 GMT, "Bonnie NJ"
wrote:

My primary care doc does all the blood work for my thyroid - at least
yearly - and lately it's been every three
months. I guess we are blessed with an abundance of doc of all types here
in NJ. I rarely wait for more than 10 minutes, no matter what doc I'm
seeing (primary, hepa, or ortho).

Our primary care doc isn't willing to do the monitoring. He's all for
going to the proper specialist if there is one within a reasonable
distance. The great thing about his office is that there are no
appointments, walk ins only, and it's first come first served unless
someone comes in as an emergency. This means if I am sick today I can
probably see him today. I may have to wait a long time in the waiting
room that day, but that's better than waiting for an appointment date
that is two to three weeks away or having to go to the Emergency Room
because you can't get an appointment within a reasonable amount of
time for really bad illnesses or complications from average illnesses.
Debra in VA

With privacy rules going to the maximum of ridiculous, it seems to have
filtered into all levels. Linda