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#1
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Bidders can't read
I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. uuuggghhh! This just ticks me off when people don't communicate! -AMY http://www.empressbeads.com |
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#2
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That's not an uuuggghhh! That's a Duh!
-- JoAnn Paules MVP Microsoft [Publisher] "Empress Beads" wrote in message ... I am amazed that people can't read a title or description for a product. A lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. uuuggghhh! This just ticks me off when people don't communicate! -AMY http://www.empressbeads.com --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.771 / Virus Database: 518 - Release Date: 9/28/2004 |
#3
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Empress Beads wrote:
I am amazed that people can't read a title or description for a product. A lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. That is a terrible feeling and I went through that myself when I first started selling. Not with feedback but with an email that said the same thing. YOu don't want to be snippy and tell them that it was right there, but it was right there! I make it clear on my main auction picture that 'images appear larger for detal. see below for additional pictures." where i include a picture of the beads in my hand. of course, you don't know how big my hands are but it puts things in a little perspective. even then, I know pictures can be deceiving. -- Lori Greenberg www.beadnerd.com ebay auctions: http://cgi6.ebay.com/ws/eBayISAPI.dl...origre enberg |
#4
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I always like to see an item pictured with something that I can visually relate
to, a coin for instance. or a ruler. And, as in all retail experiences, we grit our teeth, and smile sweetly while we say "insert correct information here" while we think "You stoopid idjiot"!! The customer is always right, within bounds of legal and moral! LOL And, I beg forgiveness now, for my stoopid questions! The Blessed Fiddy, Patroness Saint of the Disorganized LC in Sunny So Cal Personality Development Specialist (Full-Time Mom!) |
#5
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I had that problem a few years ago when I started carrying 3mm firepolished
beads. I put a disclaimer in the description: "3mm is a very TINY bead!" I haven't had any problems since then. I feel for you, believe me! And now that I'm not charging for shipping, you wouldn't believe how many people email me and want to know the shipping charges because there weren't any on the PayPal invoice. Sorry about that feedback, though. That's the pits. Mj "Empress Beads" wrote in message ... I am amazed that people can't read a title or description for a product. A lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. uuuggghhh! This just ticks me off when people don't communicate! -AMY http://www.empressbeads.com |
#6
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I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. Make sure you write a response on your feedback page. ~~ Sooz To live a creative life, we must lose our fear of being wrong. ~~Joseph Chilton Pearce |
#7
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Mea culpa...I didn't read the original post carefully, and didn't see that the
doofus left neutral feedback without contacting you... You're right to be irritated...sorry for misreading! (ack!..I'm a doofus!!) The Blessed Fiddy, Patroness Saint of the Disorganized LC in Sunny So Cal Personality Development Specialist (Full-Time Mom!) |
#8
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hanging head with sheepishness Sorry MJ.
Sometimes the good fortune that comes seems too good to be true. grin -- Debbie (New Mexico) My Crafts: http://home.earthlink.net/~debbierhcb/ "Mj" wrote in message ... I had that problem a few years ago when I started carrying 3mm firepolished beads. I put a disclaimer in the description: "3mm is a very TINY bead!" I haven't had any problems since then. I feel for you, believe me! And now that I'm not charging for shipping, you wouldn't believe how many people email me and want to know the shipping charges because there weren't any on the PayPal invoice. Sorry about that feedback, though. That's the pits. Mj "Empress Beads" wrote in message ... I am amazed that people can't read a title or description for a product. A lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. uuuggghhh! This just ticks me off when people don't communicate! -AMY http://www.empressbeads.com |
#9
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..
Is it possible to respond to neutrals? Id be tempted to respond to the feedback, politely, "Yes, 3mm *is* small." Sorry you had a bugger buyer. Diana -- Vote this November (U.S.A.) "Empress Beads" wrote in message ... I am amazed that people can't read a title or description for a product. A lady just left neutral feedback without contacting me at all about how small her beads were. 3mm is in the title and description. If you are not sure you should email buyer if you are not statisfied with your purchase. uuuggghhh! This just ticks me off when people don't communicate! -AMY http://www.empressbeads.com |
#10
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Is it possible to respond to neutrals?
Id be tempted to respond to the feedback, politely, "Yes, 3mm *is* small." Hmmm, I don't know. Good question. I hope Amy can, because that seems to require a response. Doofy buyer. ~~ Sooz To live a creative life, we must lose our fear of being wrong. ~~Joseph Chilton Pearce |
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