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#11
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IMO, the correct response is to call both the nurse and the doctor by their
first name. When the nurse corrects you (ok to call her "Sally", not ok to call Doctor "Bill"), say "Since I don't know you and you called me Polly, I just assumed we were ALL on a first name basis around here." --pig On 7/21/05 21:51, in article et, "Polly Esther" wrote: I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly -- |
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#12
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Polly Esther wrote:
I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly As they tend to call for 'Catherine' (a name I have never answered to unless in trouble at school!), they get ignored until someone calls for me as Mrs Dicey. Then if I like the people at the clinic, I may invite them to call me Kate... I took his surname, and the RAC gave him my initials - we call it a fair swap! -- Kate XXXXXX R.C.T.Q Madame Chef des Trolls Lady Catherine, Wardrobe Mistress of the Chocolate Buttons http://www.katedicey.co.uk Click on Kate's Pages and explore! |
#13
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Polly Esther wrote:
I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly As a nurse, it drives me right around the bend when I hear some of my colleagues refer to their patients by their first name without their permission - especially when said patients are often twice their age. And I'm not old!! I'm 44 but was raised to always call our elders by their family names. I take this one step further to people who I do not know and who have not granted me permission to call them by their first name. As a patient, I despise this because, my first name is not one I use and if the name is called, I cringe. That name is not me, so when a nurse or a doctor says to me, "So, Clementine, tell me...." I don't feel as if they are speaking to me. Call me Mrs. XYZ, you don't call me Clementine. If you knew me, you'd know why you never call me Clementine. I have never used that name in my entire life." Sigh. Marijke (not Clementine!) in more bearable Montreal |
#14
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The regulation is called HIPAA.
The Health Insurance Portability & Accountability Act of 1996 (August 21), Public Law 104-191, which amends the Internal Revenue Service Code of 1986. Also known as the Kennedy-Kassebaum Act. But I like to call it the "paperwork enhancement act". When my daughter was in labor (just about a year ago now!), the baby in the next room was born after a very "loud" and lengthy labor. We all felt relieved for her when we finally heard the baby's cry. When I asked the doctor if the family had a boy or girl, she said she was not allowed to say, we needed to ask the family directly! -- Alice in NJ, Royal Cybrarian http://www.ourcyberfamily.us/ http://www.ourcyberfamily.us/RCTQ/index.htm (add a recipe) "Just about the time a woman thinks her work is done, she becomes a grandmother." Edward H. Dreschnack "pewter" wrote in message m... : I'm new to this group, but I have to say that I noticed that the last time I : was at the clinic, they don't use last names to call the patients...because : of the "privacy act". So, since my name is fairly common, Pat, isn't it : possible that there might be three or four with the same name jump up and : charge towards the nurse? Some things are just plain silly. : : "maryd" wrote in message : ... : number one: I wouldn't have waited 2 hours. number two: I would have : answered in just a loud voice, I'm Mrs. D. and prefer you call me that, : honey. g : : -- : Mary : http://community.webshots.com/user/mardor1948 : : "Polly Esther" wrote in message : ink.net... : : I am about to show you my worst side. Maybe not. Please just let me ask : for : : your feelings on a situation. You are in a doctor's office. You wait : two : : hours. You fill out a mountain of papers for information that could : easily : : have been obtained from the documents already on file. You are not : feeling : : very well. : : Then this cutsey-poo person pops her head from the doorway where : : patients who haven't managed to die of old age or aggravation in the : waiting : : room finally get to go sit in yet another room for an hour. The : ultimate : : insult: She yells, " Polly!" : : If it's not a terrible burden, I like to be called Mrs. Esther by : total : : strangers. I am also okay with being addressed as Her Highness, Miss : : America, 1917 and "Honey, where did you put the . . . ?" : : Does this lazy familiarity gall anyone else with its rudeness? : just : : wondering. Polly : : : : : : : : : : |
#15
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absolutely!! It's right up there with honey, sweetie and other sweet
nothings and yet I am guilty of doing the same thing. I think it must be a southern thing. I think it's because of my name - no one can pronounce it correctly - so they call me sweetie or Hon. I learned early on as a social worker that the professional relationship gets off to good start when you treat the other party with respect and dignity. I always called my clients by Mr. or Mrs. Last name. The Medical Assistant treated you as familiar and that's offensive. I would have walked up to her - looked her directly in the eye and said in a firm voice "Call me Mrs. ----, please." If she still doesn't get the idea write a letter to her supervisor. -- http://community.webshots.com/user/snigdibbly SNIGDIBBLY ~e~ " / \ http://members.ebay.com/aboutme/snigdibbly. http://www.ebaystores.com/snigdibbly...ox&refid=store "Polly Esther" wrote in message ink.net... I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly |
#16
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Privacy - my hind end!!
-- http://community.webshots.com/user/snigdibbly SNIGDIBBLY ~e~ " / \ http://members.ebay.com/aboutme/snigdibbly. http://www.ebaystores.com/snigdibbly...ox&refid=store "pewter" wrote in message m... I'm new to this group, but I have to say that I noticed that the last time I was at the clinic, they don't use last names to call the patients...because of the "privacy act". So, since my name is fairly common, Pat, isn't it possible that there might be three or four with the same name jump up and charge towards the nurse? Some things are just plain silly. "maryd" wrote in message ... number one: I wouldn't have waited 2 hours. number two: I would have answered in just a loud voice, I'm Mrs. D. and prefer you call me that, honey. g -- Mary http://community.webshots.com/user/mardor1948 "Polly Esther" wrote in message ink.net... : I am about to show you my worst side. Maybe not. Please just let me ask for : your feelings on a situation. You are in a doctor's office. You wait two : hours. You fill out a mountain of papers for information that could easily : have been obtained from the documents already on file. You are not feeling : very well. : Then this cutsey-poo person pops her head from the doorway where : patients who haven't managed to die of old age or aggravation in the waiting : room finally get to go sit in yet another room for an hour. The ultimate : insult: She yells, " Polly!" : If it's not a terrible burden, I like to be called Mrs. Esther by total : strangers. I am also okay with being addressed as Her Highness, Miss : America, 1917 and "Honey, where did you put the . . . ?" : Does this lazy familiarity gall anyone else with its rudeness? just : wondering. Polly : : : |
#17
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Criminees! You can hear her scream during labor but not find out the gender
of the end result? -- http://community.webshots.com/user/snigdibbly SNIGDIBBLY ~e~ " / \ http://members.ebay.com/aboutme/snigdibbly. http://www.ebaystores.com/snigdibbly...ox&refid=store "AliceW" wrote in message ... The regulation is called HIPAA. The Health Insurance Portability & Accountability Act of 1996 (August 21), Public Law 104-191, which amends the Internal Revenue Service Code of 1986. Also known as the Kennedy-Kassebaum Act. But I like to call it the "paperwork enhancement act". When my daughter was in labor (just about a year ago now!), the baby in the next room was born after a very "loud" and lengthy labor. We all felt relieved for her when we finally heard the baby's cry. When I asked the doctor if the family had a boy or girl, she said she was not allowed to say, we needed to ask the family directly! -- Alice in NJ, Royal Cybrarian http://www.ourcyberfamily.us/ http://www.ourcyberfamily.us/RCTQ/index.htm (add a recipe) "Just about the time a woman thinks her work is done, she becomes a grandmother." Edward H. Dreschnack "pewter" wrote in message m... : I'm new to this group, but I have to say that I noticed that the last time I : was at the clinic, they don't use last names to call the patients...because : of the "privacy act". So, since my name is fairly common, Pat, isn't it : possible that there might be three or four with the same name jump up and : charge towards the nurse? Some things are just plain silly. : : "maryd" wrote in message : ... : number one: I wouldn't have waited 2 hours. number two: I would have : answered in just a loud voice, I'm Mrs. D. and prefer you call me that, : honey. g : : -- : Mary : http://community.webshots.com/user/mardor1948 : : "Polly Esther" wrote in message : ink.net... : : I am about to show you my worst side. Maybe not. Please just let me ask : for : : your feelings on a situation. You are in a doctor's office. You wait : two : : hours. You fill out a mountain of papers for information that could : easily : : have been obtained from the documents already on file. You are not : feeling : : very well. : : Then this cutsey-poo person pops her head from the doorway where : : patients who haven't managed to die of old age or aggravation in the : waiting : : room finally get to go sit in yet another room for an hour. The : ultimate : : insult: She yells, " Polly!" : : If it's not a terrible burden, I like to be called Mrs. Esther by : total : : strangers. I am also okay with being addressed as Her Highness, Miss : : America, 1917 and "Honey, where did you put the . . . ?" : : Does this lazy familiarity gall anyone else with its rudeness? : just : : wondering. Polly : : : : : : : : : : |
#18
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It's the same with me. I have always went by my middle name and never use
my first name and barely recognize it. i always correct anyone who uses my first name with "It's Willene..." A couple of times and they finally get it right. -- http://community.webshots.com/user/snigdibbly SNIGDIBBLY ~e~ " / \ http://members.ebay.com/aboutme/snigdibbly. http://www.ebaystores.com/snigdibbly...ox&refid=store "Marijke" wrote in message .. . Polly Esther wrote: I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly As a nurse, it drives me right around the bend when I hear some of my colleagues refer to their patients by their first name without their permission - especially when said patients are often twice their age. And I'm not old!! I'm 44 but was raised to always call our elders by their family names. I take this one step further to people who I do not know and who have not granted me permission to call them by their first name. As a patient, I despise this because, my first name is not one I use and if the name is called, I cringe. That name is not me, so when a nurse or a doctor says to me, "So, Clementine, tell me...." I don't feel as if they are speaking to me. Call me Mrs. XYZ, you don't call me Clementine. If you knew me, you'd know why you never call me Clementine. I have never used that name in my entire life." Sigh. Marijke (not Clementine!) in more bearable Montreal |
#19
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Polly Esther wrote:
Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly I have solved this problem. My first name is very unusual and no one expects to encounter it or what to do with it. My last name is straightforward and easy to pronounce. I get called Mrs. H all the time. Mainly because not many folks want to struggle over Georg-Karen. It's an awkward mouthful. And they don't know if they are seeking a male or a female most of the time, so they often just call out "H?" So if you were to change your first name to Harry-Polly, you would definitely be called Ester. -georg |
#20
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I have walked out of doctor's offices for being kept waiting. If I have a
9:00 appointment, I expect to see the doctor him/herself by 9:30. Or the reception staff can tell me how late they are running and I can decide whether or not to wait. The attempt to make the doctor's office sound folksy and friendly by using your first name is just plain rude. Calling you by using Mrs. or Ms. Esther, or even your full name Polly Esther, would be preferable in a professional setting like a medical office. Unless you have a personal acquaintance with cutesy-poo? Are you on a first-name basis with her socially? In that case, it was just poor judgment on her part. When NWMC patients (including family and friends) come to the business office for any reason, we address them formally unless they specifically instruct us to do otherwise. My best friend would be addressed as Mrs. Friend or Mr. Friend. I think that is suitable in a business environment. IMNSHO -- Carolyn in The Old Pueblo If it ain't broke, you aren't trying. --Red Green If it ain't broke, it ain't mine. --Carolyn McCarty If at first you don't succeed, switch to power tools --Red Green If at first you don't succeed, get a bigger hammer. --Carolyn McCarty "Polly Esther" wrote in message ink.net... I am about to show you my worst side. Maybe not. Please just let me ask for your feelings on a situation. You are in a doctor's office. You wait two hours. You fill out a mountain of papers for information that could easily have been obtained from the documents already on file. You are not feeling very well. Then this cutsey-poo person pops her head from the doorway where patients who haven't managed to die of old age or aggravation in the waiting room finally get to go sit in yet another room for an hour. The ultimate insult: She yells, " Polly!" If it's not a terrible burden, I like to be called Mrs. Esther by total strangers. I am also okay with being addressed as Her Highness, Miss America, 1917 and "Honey, where did you put the . . . ?" Does this lazy familiarity gall anyone else with its rudeness? just wondering. Polly |
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