I apologize for sounding irritated, but you have no idea how many people I
have helped in the past, so you shouldn't make such broad judgements.

Caren, your post was a knee-jerk reaction. Please do not judge until you've
done this yourself -- answered all the emails with help for a long time. Had
customers ask for things over and over, so they can go to eBay and get sales
that might've gone to YOU. Have people essentially taking a class from you (on
how to photograph), and never paying you. For many, many months, over and
over.
~~
Sooz