Bidders can't read
 

I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how small
her beads were. 3mm is in the title and description. If you are not sure
you should email buyer if you are not statisfied with your purchase.

uuuggghhh! This just ticks me off when people don't communicate!

-AMY:)
http://www.empressbeads.com

That's not an uuuggghhh! That's a Duh!

--
JoAnn Paules
MVP Microsoft [Publisher]



"Empress Beads" wrote in message
...
I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how
small her beads were. 3mm is in the title and description. If you are not
sure you should email buyer if you are not statisfied with your purchase.

uuuggghhh! This just ticks me off when people don't communicate!

-AMY:)
http://www.empressbeads.com



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.771 / Virus Database: 518 - Release Date: 9/28/2004

Empress Beads wrote:

I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how small
her beads were. 3mm is in the title and description. If you are not sure
you should email buyer if you are not statisfied with your purchase.

That is a terrible feeling and I went through that myself when I first
started selling. Not with feedback but with an email that said the same
thing. YOu don't want to be snippy and tell them that it was right
there, but it was right there!

I make it clear on my main auction picture that 'images appear larger
for detal. see below for additional pictures." where i include a
picture of the beads in my hand. of course, you don't know how big my
hands are but it puts things in a little perspective. even then, I know
pictures can be deceiving.


--
Lori Greenberg
www.beadnerd.com
ebay auctions:
http://cgi6.ebay.com/ws/eBayISAPI.dl...origre enberg

I always like to see an item pictured with something that I can visually relate
to, a coin for instance. or a ruler.

And, as in all retail experiences, we grit our teeth, and smile sweetly while
we say "insert correct information here" while we think "You stoopid
idjiot"!!

The customer is always right, within bounds of legal and moral! LOL

And, I beg forgiveness now, for my stoopid questions!

The Blessed Fiddy, Patroness Saint of the Disorganized
LC in Sunny So Cal
Personality Development Specialist (Full-Time Mom!)

I had that problem a few years ago when I started carrying 3mm firepolished
beads. I put a disclaimer in the description: "3mm is a very TINY bead!" I
haven't had any problems since then. I feel for you, believe me!

And now that I'm not charging for shipping, you wouldn't believe how many
people email me and want to know the shipping charges because there weren't
any on the PayPal invoice.

Sorry about that feedback, though. That's the pits.

Mj

"Empress Beads" wrote in message
...
I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how
small her beads were. 3mm is in the title and description. If you are not
sure you should email buyer if you are not statisfied with your purchase.

uuuggghhh! This just ticks me off when people don't communicate!

-AMY:)
http://www.empressbeads.com

I am amazed that people can't read a title or description for a product. A
lady just left neutral feedback without contacting me at all about how small
her beads were. 3mm is in the title and description. If you are not sure
you should email buyer if you are not statisfied with your purchase.

Make sure you write a response on your feedback page.
~~
Sooz
To live a creative life, we must lose our fear of being wrong. ~~Joseph Chilton
Pearce

Mea culpa...I didn't read the original post carefully, and didn't see that the
doofus left neutral feedback without contacting you...

You're right to be irritated...sorry for misreading! (ack!..I'm a doofus!!)

The Blessed Fiddy, Patroness Saint of the Disorganized
LC in Sunny So Cal
Personality Development Specialist (Full-Time Mom!)

hanging head with sheepishness Sorry MJ.
Sometimes the good fortune that comes seems too good to be true. grin

--
Debbie (New Mexico)
My Crafts: http://home.earthlink.net/~debbierhcb/
"Mj" wrote in message
...
I had that problem a few years ago when I started carrying 3mm
firepolished
beads. I put a disclaimer in the description: "3mm is a very TINY bead!"
I
haven't had any problems since then. I feel for you, believe me!

And now that I'm not charging for shipping, you wouldn't believe how many
people email me and want to know the shipping charges because there
weren't
any on the PayPal invoice.

Sorry about that feedback, though. That's the pits.

Mj

"Empress Beads" wrote in message
...
I am amazed that people can't read a title or description for a product.
A
lady just left neutral feedback without contacting me at all about how
small her beads were. 3mm is in the title and description. If you are
not
sure you should email buyer if you are not statisfied with your purchase.

uuuggghhh! This just ticks me off when people don't communicate!

-AMY:)
http://www.empressbeads.com

..
Is it possible to respond to neutrals?
Id be tempted to respond to the feedback, politely, "Yes, 3mm *is* small."
Sorry you had a bugger buyer.
Diana

--
Vote this November (U.S.A.)
"Empress Beads" wrote in message
...
I am amazed that people can't read a title or description for a product.
A
lady just left neutral feedback without contacting me at all about how
small
her beads were. 3mm is in the title and description. If you are not sure
you should email buyer if you are not statisfied with your purchase.

uuuggghhh! This just ticks me off when people don't communicate!

-AMY:)
http://www.empressbeads.com

Is it possible to respond to neutrals?
Id be tempted to respond to the feedback, politely, "Yes, 3mm *is* small."

Hmmm, I don't know. Good question. I hope Amy can, because that seems to
require a response. Doofy buyer.
~~
Sooz
To live a creative life, we must lose our fear of being wrong. ~~Joseph Chilton
Pearce