OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

I swear that the Baby Lock Quest Plus that they sent me "in exchange"
for that lemon Quest I had IS THE SAME
MACHINE!!!!!!!!!!!!!!!!!!!!!!!! As long as I was piecing, or free
motioning on a thin wall quilt, which were the first 2 projects I
tackled, it seemed to work fine, though I did notice that the needle
threader caught and shredded the thread in THE SAME WAY THE OLD ONE
DID. Today I tried to free motion a larger, hug sized quilt and GUESS
WHAT?!?!?!? The stupid thing started skipping and the top thread
started breaking - Never more than a few minutes of quilting before
bamm - broken thread. changed threads. changed needles, changed
speeds. changed top tension. changed bottom tension. sometimes it
quilted for 5 minutes before the thread broke or skipped. I'm done.
with baby lock. I'm returning the machine. I'm demanding a refund.
Don't want to ever have anything to do with baby lock again. I refuse
to believe that I, of all the people in the world, CANNOT MACHINE
QUILT - having had lessons, classes, talked to the BL educator etc etc
etc. I'm not even disappointed - I'm just angry. Good thing I save
the letter for the President.

Musicmaker. period. end of discussion.

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby Lock Quest Minus
 

So sorry you have had so many problems with Babylock!
Barbara in FL----I love my Pfaff

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby Lock Quest Minus
 

I just can hardly BELIEVE it! This goes way past organizing a pity party.
I think we ought to launch into a full-fledged rage! How dare they send
you a machine that was just as sorry as the first one? How dare they?
If the machine had been bought for $5 at a yard sale - that would be one
thing but as high as Babylock is priced ...this is just incredible.
It's been a while since we put your letter to the president together;
we'll need to edit it to demand a full refund. Their head on a platter may
be optional. Polly

"Musicmaker" wroteI swear that the Baby Lock Quest Plus that they sent me
"in exchange"
for that lemon Quest I had IS THE SAME
MACHINE!!!!!!!!!!!!!!!!!!!!!!!! As long as I was piecing, or free
motioning on a thin wall quilt, which were the first 2 projects I
tackled, it seemed to work fine, though I did notice that the needle
threader caught and shredded the thread in THE SAME WAY THE OLD ONE
DID. Today I tried to free motion a larger, hug sized quilt and GUESS
WHAT?!?!?!? The stupid thing started skipping and the top thread
started breaking - Never more than a few minutes of quilting before
bamm - broken thread. changed threads. changed needles, changed
speeds. changed top tension. changed bottom tension. sometimes it
quilted for 5 minutes before the thread broke or skipped. I'm done.
with baby lock. I'm returning the machine. I'm demanding a refund.
Don't want to ever have anything to do with baby lock again. I refuse
to believe that I, of all the people in the world, CANNOT MACHINE
QUILT - having had lessons, classes, talked to the BL educator etc etc
etc. I'm not even disappointed - I'm just angry. Good thing I save
the letter for the President.

Musicmaker. period. end of discussion.

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

I'd like to see you loan the machine to someone that has a machine
that does work and test it out for you. I can't believe that you
would get another lemon. This stinks. I have sworn off Janome
after the problems with the 6600 and the company's lack of help.
Do keep us updated on the mess.
Taria


Musicmaker wrote:

I swear that the Baby Lock Quest Plus that they sent me "in exchange"
for that lemon Quest I had IS THE SAME
MACHINE!!!!!!!!!!!!!!!!!!!!!!!! As long as I was piecing, or free
motioning on a thin wall quilt, which were the first 2 projects I
tackled, it seemed to work fine, though I did notice that the needle
threader caught and shredded the thread in THE SAME WAY THE OLD ONE
DID. Today I tried to free motion a larger, hug sized quilt and GUESS
WHAT?!?!?!? The stupid thing started skipping and the top thread
started breaking - Never more than a few minutes of quilting before
bamm - broken thread. changed threads. changed needles, changed
speeds. changed top tension. changed bottom tension. sometimes it
quilted for 5 minutes before the thread broke or skipped. I'm done.
with baby lock. I'm returning the machine. I'm demanding a refund.
Don't want to ever have anything to do with baby lock again. I refuse
to believe that I, of all the people in the world, CANNOT MACHINE
QUILT - having had lessons, classes, talked to the BL educator etc etc
etc. I'm not even disappointed - I'm just angry. Good thing I save
the letter for the President.

Musicmaker. period. end of discussion.

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

I wish I could, Taria. The nearest dealer, who has been very helpful
in working as a mediator between me and BL, had never even seen a
quest until I brought mine in. There is an example of one of the few
disadvantages to living in rural midwest. I'm returning it, and
editing the letter as Polly has suggested. I believe that this is the
same machine. 3 reasons.
1st - it's doing exactly the same thing as the other one
2nd- I kept one of the screwdrivers that came with the original quest
cause it was so short and useful. The new machine came missing the
short screwdriver.
3rd, - the manuals are the same as came with the original.

I know a little bit about how appliances are replaced - the
replacement comes off the shelf, complete with all the extras that go
with it - they don't unpack the new one, trade the manuals, remove a
screwdriver, repack it and send it out.

I believe they only tuned up the original, slapped some pretty new
stickers on it that say plus, and gave it back to me.

Musicmaker

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

Musicmaker wrote:
I wish I could, Taria. The nearest dealer, who has been very helpful
in working as a mediator between me and BL, had never even seen a
quest until I brought mine in. There is an example of one of the few
disadvantages to living in rural midwest. I'm returning it, and
editing the letter as Polly has suggested. I believe that this is the
same machine. 3 reasons.
1st - it's doing exactly the same thing as the other one
2nd- I kept one of the screwdrivers that came with the original quest
cause it was so short and useful. The new machine came missing the
short screwdriver.
3rd, - the manuals are the same as came with the original.

I know a little bit about how appliances are replaced - the
replacement comes off the shelf, complete with all the extras that go
with it - they don't unpack the new one, trade the manuals, remove a
screwdriver, repack it and send it out.

I believe they only tuned up the original, slapped some pretty new
stickers on it that say plus, and gave it back to me.

I must say it smells bad from here. Did any of the documentation you
kept have a serial number for the machine itself (rather than the model
number) on it? That way you could compare with the one in your hands.

Lizzy

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby Lock Quest Minus
 

Rats, and double rats! I am so sorry to hear the' new' machine isn't
working properly. How very, very frustrating and disapointing.

-Irene

On Thu, 20 Nov 2008 03:56:58 -0800 (PST), Musicmaker
wrote:

I wish I could, Taria. The nearest dealer, who has been very helpful
in working as a mediator between me and BL, had never even seen a
quest until I brought mine in. There is an example of one of the few
disadvantages to living in rural midwest. I'm returning it, and
editing the letter as Polly has suggested. I believe that this is the
same machine. 3 reasons.
1st - it's doing exactly the same thing as the other one
2nd- I kept one of the screwdrivers that came with the original quest
cause it was so short and useful. The new machine came missing the
short screwdriver.
3rd, - the manuals are the same as came with the original.

I know a little bit about how appliances are replaced - the
replacement comes off the shelf, complete with all the extras that go
with it - they don't unpack the new one, trade the manuals, remove a
screwdriver, repack it and send it out.

I believe they only tuned up the original, slapped some pretty new
stickers on it that say plus, and gave it back to me.

Musicmaker

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

Lizzy Taylor wrote:
Musicmaker wrote:
I wish I could, Taria. The nearest dealer, who has been very helpful
in working as a mediator between me and BL, had never even seen a
quest until I brought mine in. There is an example of one of the few
disadvantages to living in rural midwest. I'm returning it, and
editing the letter as Polly has suggested. I believe that this is the
same machine. 3 reasons.
1st - it's doing exactly the same thing as the other one
2nd- I kept one of the screwdrivers that came with the original quest
cause it was so short and useful. The new machine came missing the
short screwdriver.
3rd, - the manuals are the same as came with the original.

I know a little bit about how appliances are replaced - the
replacement comes off the shelf, complete with all the extras that go
with it - they don't unpack the new one, trade the manuals, remove a
screwdriver, repack it and send it out.

I believe they only tuned up the original, slapped some pretty new
stickers on it that say plus, and gave it back to me.

I must say it smells bad from here. Did any of the documentation you
kept have a serial number for the machine itself (rather than the model
number) on it? That way you could compare with the one in your hands.

Lizzy

Yes, do that if you can. Good luck!

--
Kate XXXXXX R.C.T.Q Madame Chef des Trolls
Lady Catherine, Wardrobe Mistress of the Chocolate Buttons
http://www.katedicey.co.uk
Click on Kate's Pages and explore!

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby LockQuest Minus
 

I must say it smells bad from here. *Did any of the documentation you
kept have a serial number for the machine itself (rather than the model
number) on it? *That way you could compare with the one in your hands.

Lizzy - thanks for that suggestion - I checked - and the serial number
is different
so my theory is incorrect - either the quest is not compatible with me
- or they need to go into the lemonade business.

Musicmaker

OK - I QUIT!!!!!!!!!!!!!!!!!!!!!!!!!!! not OT - stupid Baby Lock Quest Minus
 

I'm so sorry you are experiencing this once again! GRRRR.... I know
nothing about Baby Locks... and I'm a terrible free-motion quilter, so I
can't offer any advice. But I can send a gentle {{HUG}}.

--
Kate in MI

http://community.webshots.com/user/K_Groves


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
"Musicmaker" wrote in message
...
I swear that the Baby Lock Quest Plus that they sent me "in exchange"
for that lemon Quest I had IS THE SAME
MACHINE!!!!!!!!!!!!!!!!!!!!!!!! As long as I was piecing, or free
motioning on a thin wall quilt, which were the first 2 projects I
tackled, it seemed to work fine, though I did notice that the needle
threader caught and shredded the thread in THE SAME WAY THE OLD ONE
DID. Today I tried to free motion a larger, hug sized quilt and GUESS
WHAT?!?!?!? The stupid thing started skipping and the top thread
started breaking - Never more than a few minutes of quilting before
bamm - broken thread. changed threads. changed needles, changed
speeds. changed top tension. changed bottom tension. sometimes it
quilted for 5 minutes before the thread broke or skipped. I'm done.
with baby lock. I'm returning the machine. I'm demanding a refund.
Don't want to ever have anything to do with baby lock again. I refuse
to believe that I, of all the people in the world, CANNOT MACHINE
QUILT - having had lessons, classes, talked to the BL educator etc etc
etc. I'm not even disappointed - I'm just angry. Good thing I save
the letter for the President.

Musicmaker. period. end of discussion.